FAQ’s

• I am a lump sum retiree and I pay for my benefits by check each quarter.  I send my check in before the due date, but it does not clear my bank account until well past the due date.  How can I be certain that my benefits are not compromised?  How long does it take Sunoco to process my quarterly benefits payment?

Answer:  It usually takes six weeks from when the bills are mailed for all checks to be processed.  During the processing time, your medical benefits remain intact and are not in jeopardy of being cancelled.  If the current quarter’s payment is not received prior to the mailing of the next quarterly bill, you will be notified on that quarterly billing statement about the amount that is due immediately  You could risk termination of your medical coverage if you miss several payments.  You would be notified by a certified letter if such action became necessary.

• I am a lump sum retiree and currently enrolled under my wife’s Medical and Dental plan at her company. If in the future we decide to come back under the Sunoco Medical and Dental plan is there a waiting period involved?

Answer: You can enroll in a Sunoco medical plan during Open Enrollment. You may also enroll anytime if you lose coverage through your spouse’s employer plan. If this is the case, you must obtain a letter from your spouse’s employer indicating that you lost coverage. There is no waiting period involved. Sunoco does not provide Dental benefits for retirees.

• I retired before I was 65, but will soon be 65.  How and when will I be notified of my medical insurance options?

Answer: The appropriate paperwork will be mailed to you by Sunoco no later than 60 days prior to you 65^th birthday. Separately, Social Security Administration will send you information regarding enrolling in Medicare Parts A & B. Be sure to enroll in Medicare Parts A & B, but DO NOT enroll in the Medicare prescription drug program Part D.

• What is the amount of life insurance to which each retiree is entitled?

Answer: Retirees with retirement dates prior to 1/1/75 receive $3,000.  Retirees after this date receive $5,000.

• If I elect to transfer to the less expensive Medicare Open plan during an open enrollment and later determine that it is not for me, can I return to the traditional Aetna Supplement plan?

Answer: You cannot change after open enrollment ends.  However, over 65 retirees can change plans during the regular open enrollment period in May for a July 1 effective date or the Medicare open enrollment period starting in November for a January 1 effective date.

• As a regular Full time employee, I have questions about the Aetna Dental mailing.  Who can answer my questions?

Answer: Only Aetna can answer your questions.  Log onto www.vitalsavingsbyaetna.com or call 1-866-368-4825 as stated in the letter.  Sunoco neither maintains information on this plan nor is able to answer questions.  Remember, this is not an insurance plan, it is access only to the Aetna Dental PPO.

• Direct Deposit - My retirement check is mailed to me each month. I understand that Sunoco can deposit my retirement check directly in to my bank account. Is this option still open to me?

Answer: Having your retirement deposited directly in to your bank account is an option that you can exercise at any time. This Direct Deposit option is safer and more reliable than having your retirement mailed to you as a check (no more lost or stolen checks). If you elect Direct Deposit, your monthly retirement will be deposited in to your bank account on the last business day of the month. It is easy; just print a copy of the attached form (Direct Deposit of Payroll Check Authorization), fill-in the information and mail to SUNOCO, INC.; Payroll Services, 1735 Market Street, Ste LL, and Phila., Pa. 19103-758.  Click Here to Open the Direct Deposit PDF Form